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Post by personunknown on Nov 10, 2022 14:34:33 GMT
I used to get a lovely gay couple come into my shop, John and Steve. Thing was though I could never remember which one was John and which one was Steve. All I'd say was 'Hello, John and Steve," when they walked through the door. A few months ago one of them passed away with aggressive cancer. The other one came in recently and I called him by his deceased partners name, cue tears. That will teach me to get it right next time, I thought.... But I've just gone and done it again today and caused him to cry once more.
I feel fucking useless at the moment.
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Post by Lord Emsworth on Nov 10, 2022 15:03:10 GMT
Nightmare PU
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Post by doug61 on Nov 10, 2022 17:34:57 GMT
Why I call everyone "mate" or "love". I'm terrible with names.
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Deleted
Deleted Member
Posts: 0
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Post by Deleted on Nov 10, 2022 17:51:04 GMT
Been there, done that with a customer too. Called his deceased wife by entirely the wrong name. It's easily done with people you don't know closely.
Stick his name on a bit of paper by the till so you can glance at it next time he comes in. Or try and associate him in your mind with a famous Steve/John.
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